Application Process & Interviews at Telstra

There was an application, online testing, video interview and face to face interview.

Overall a good process however HR could have been more prompt when providing the outcome of each assessment stage.

I was offered a graduate position because I performed well as an intern. For interviewing for an intern role there were online assessments like cognitive ability and emotional intelligence/business etiquette. Then a video interview: Questions showed up on the screen you had to record a response. Finally, an in-person interview.'

Has changed since I did it - Recorded video interview - Group interview and presentation - In person interview

Straight forward

Application, intelligence test and video interview. But no group assessment so it was great the process went straight to final interview

Very seamless, not as daunting and the interview was much more personal and conversational

Online application and psychometric testing. Video interview with unlimited retakes. In person interview with prepared case study to present

The hiring process was three-fold. It consisted of an online test, a video interview and a face-to-face interview.

I understand the process has changed a lot since I did it, however I found the interview process to be extremely drawn out, spanning over several months. The assessments were typical to what you would expect from any large company.

Four steps, phone interview, testing, activity centre, final interview

1. Online application 2. Online tests - numerical, behavioural etc 3. Recorded video Interview 4. Individual case study presentation 5. Final interview

A few rounds of assessment, usual suspects. Behavioural and general aptitude.

If I remember correctly, it was application (CV and resume), then quiz/testing, then video interview, then straight into one-on-one interviews, where we presented a case study and was interviewed by 2 senior staff members in our desired areas.

The interview process was a 4-5 step process consisting of aptitude testing, video interview/recording, group stage interview and final interview with case study presentation

Hard, long, worth it

Quite a long process. The aptitude tests go for a while (as any would) but making it through each round in time consuming. You usually have a small case study to present in the interview too.

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Online tests, digital interview, 1 - 2 in person interviews. Process is a little long but these days that is more common. Friendly interviewers though, as long as you are confident you should have no problems

First step was to submit your application and CV, then you got a test for verbal, nonverbal and maths, then there was a video interview where you recorded your answers. Final was an interview in the office (mine was over video conference) where we were given a question 24hrs before and had to prepare an answer for along with other standard interview questions.

Mostly behavioural "tell me about a time you did xyz" Answer it with a bit of storytelling. This was the problem, this is who I was working with, this was our initial approach, then we had another problem, this is how we fixed it, this is how we solved the overall problem, this was the result, this is what I learned from it. Hone in on a topic the interview seems to be guiding you towards. My interviewer really appreciated more the fact that I made lifelong friends from unit assignments etc rather than the fact that we did well in the assignment.

Demonstrate how I would deal with certain situations What I can bring to the role.

General questions about past experiences, some specifics about knowledge base about the area you would be going into, how much you know about Telstra and the direction which Telstra is wanting to move.

Name a time where you overcame a difficult situation.

How have you grown from the Graduate Program? Name a time when you disagreed with a colleague? When did you deal with conflicting priorities? What's one thing that you'll bring to the team?

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Technical networking questions, general technology questions, previous work experience. etc.

Many behavioural and situational questions. How our skills and experience can contribute to the company's strategy, a time when we have shown leadership, why this area/company.

around soft and technical skills (basic) nothing to hard to answer

1. Present recommendations on Telstra's future payphone strategy 2. Describe a challenging situation you have faced in past roles and how you overcame it. 3. Describe a moment of success in previous roles.

Asked to present case study which I had prepared a day or two beforehand. Why do you want to work at Telstra, what experience do you have, tell me about a time you had to: Solve issues in a team? lead a team to solve issues. Communicate issues with stakeholders.

Presented a pitch that we had 48 hours to prepare for, that varied depending on applicant area. Experience in the area, what I do outside of work, and if I'm involved with any professional groups in my area of design.

I was asked to present a small case study. Asked multiple behavioural questions and additional questions that provided insight into your personality.

What my experience was, what I was doing at unit and then I was asked to present a case study to the technical people interviewing me.

generic behavioural questions, "can you give us an example of when...". The group interview consisted of 8-10 candidates who were to work in a team to create a 'game' from a bag of random objects. There were also interview stages where candidates had to present a case study which was given to them 24-48 hours prior.

Mostly about my past unit projects and the interview case study

Pretty standard HR questions regarding your future, how you improve yourselves, etc.

Technical questions were asked relating to the case study and assumptions/statements I had made and were generally easy to answer and not designed to be tricky. Behavioural and motivational questions were fairly standard.

example of when I improved a process when I worked in a team very generic question

Behavioural and technical

- Understand Telstra's operating model - Research recent news or events of significance within Telstra (e.g. 5G) - Have 2-3 tangible examples of experience (work or other) at the ready (to provide context/reinforcement for your answers) - Know your strengths and weaknesses

Get LinkedIn. Be confident, be yourself. One of the most important lessons I learned was that you aren't expected to have all the answers, just a willingness to learn, and it's important to highlight this because as the industry is always changing, so is the expectation of our knowledge.

Research not just Telstra, but the technology industry as a whole. Get yourself familiar with where Telstra sits within the industry and some big things we're working on.

Research the company's strategy in detail, not just the mission/vision and prepare many examples for behavioural questions from previous work/uni/extracurricular experiences.

Work on your people skills. Teamwork and leadership is important. Understand the culture and try to reflect this.

Learn about the company. Learn what we're trying to do, how we're trying to do it and what value you'll be able to add.

Know the company well, be prepared to provide examples to back every skill & be yourself - they want people who are approachable and can have a conversation with

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Make sure you dedicate proper time and effort to your application and if you get rejected the first time, don't be afraid to apply again next year.

Prepare for interview as any other really. Research company and what they do, and what areas of that interest you. Prepare examples of times you've shown problem solving/teamwork etc, what you did, what effect it had.

Think about the next generation of technologies and how it will shape the future of Telstra.

Know your technology and look up current trends, work during uni in your field, it will pay dividends later.

Ensure you know the values. Prior customer service experience is favourable, even if it's just tutoring you can spin that as customer service.

- Research the company, look at different parts of the business and get a general idea of what they do (can be overwhelming), current Telstra projects - e.g. 5G rollout.

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Apply your learnings in a broader sense - don't focus on formulaic solutions to problems but think about how you can apply what you have learned to the bigger picture as well as the technical solution - how can you maximise the value of your solution

Think about why you want to work for Telstra, not just a big corp, but Telstra specifically.

Have a good pulse on technology trends such as 5G and Internet of Things.

Understand the company and its values, and any large projects that the company has announced publicly. Know a little about the telecommunications industry as you may get asked about general industry trends etc.

Know at the core level what the company does and potential growth areas for the company or industry.